There are many misunderstandings and uncertainties about work related stress and the actions managers should take to protect both their employees and the organisation. This course is designed to provide clear guidance and up to the minute practical advice to those with responsibility so that they can meet their legal and ethical obligations and reduce the costs of, for instance, staff absences and staff turnover that are commonly associated with stress.

Who should attend?
Those who have a responsibility for the well being and performance of employees particularly, those working who are working in human resources, health and safety, occupational health, line managers, team leaders, and company directors.

What will delegates learn?
· Clear jargon free definitions of stress and pressure
· The legal framework of responsibility for both the employer and the employee.
· The importance of preventing stress rather than solely dealing with the effects.
· An understanding of the causes of stress.
· An outline of the personal and organisational effects of stress.
· Understanding of the business benefits of taking action.
· How to assess the risks.
· How planning can enable you to minimise or prevent stress.
· A framework for dealing proactively with employees who are under pressure to help them avoid being stressed and thereby reducing the costs of protracted sick absences

Method
The course will consist of a mixture of both taught and interactive sessions with delegates taking part in questionnaires, syndicate exercises and case studies. A comprehensive course handbook is provided for each delegate.

Public Course dates
This course is normally presented in house but there are public courses in London on the following dates :
Tuesday March 30th 2004
Tuesday May 11th 2004
Wednesday July 21st 2004
Monday September 13th  2004   

Email or call for details  020 8488 1931